Privacy and Data Protection Policy

This policy sets out how Amersham Festival of Music uses and protects any information that you give us when you use this website.

Amersham Festival of Music is committed to ensuring that your privacy is protected in accordance with the General Data Protection Regulations (2018). Any personal information that you may provide when using this website will only be used in accordance with this privacy statement.

Amersham Festival of Music may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 22nd February 2018.

What we collect

We may collect the following information but we can only do so if you supply it to us by completing a form on this web site:

name and e-mail address
other contact information including telephone numbers, address and postcode
any additional information, for example a question that you wish to ask, that you supply to us voluntarily

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails or mailshots about new concerts, special offers and events for Amersham Festival of Music and for other events directed by Iain Ledingham using the email and/or postal address which you have provided.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps us to analyse web traffic or lets the cookie provider know when you visit a particular site. Cookies can allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Although cookies can be used for such purposes we do not use any of these on our web site.

We do not use cookies which can personally identify you and only use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to visitor needs. We only use this information for statistical analysis purposes and no information is stored in a cookie which could be used to identify you personally.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages visitors find useful and which they do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Purchasing tickets

When purchasing tickets on line you will be directed to our third-party ticket agency who manage this process on behalf of the Festival. The following information entered at the ticket agency’s web site is made available to Amersham Festival of Music after you have completed your ticket purchase:

Name and address, e-mail and telephone contact details
Marketing preferences
Tickets purchased and seats allocated

This information may be used for future marketing purposes if you have allowed us to do so. This information is however not stored on this web site. We do not store your credit card information. We may use your contact details to provide further information about any event that you have booked (eg arrival instructions or any changed arrangements).

Please note that when purchasing tickets any information that you enter in to the ticket agency’s web site is also governed by the privacy policy on their web site.

Photography at concerts

We may occasionally take photographs during our concerts or other events. Such photographs may sometimes incidentally include members of the audience – for instance in the background behind a performer. By purchasing a ticket and attending our concerts you agree that should you be included within such a photograph then we may publish this on our web site and use it for publicity and promotional purposes.

Links to other websites

Our website may contain links to other websites that we consider may be of interest to you. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You may wish to exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to using the contact form on the “Contact Us” page of our web site.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you would like a copy of the information held on you please write to us using the contact form on the “Contact Us” page of our web site. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible using the “Contact Us” page of our web site. We will promptly amend any information found to be incorrect.

Legitimate Interest

Friends’ Scheme
Amersham Festival Society holds the following information about its members (hereafter called Friends):-

Names
Postal addresses
Email addresses (when provided)
Telephone numbers (when provided)
Bank Account details for the purposes of subscription collection
Gift Aid application forms for Friends.

This information is held for the purposes of operating the Friends’ scheme. It is updated annually.

We understand that it our responsibility to protect this information. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Only 2 people hold this information: the Friends’ Secretary and the Treasurer.

We have checked that the processing is necessary and there is no less intrusive way to achieve the same result.

We have done a balancing test, and are confident that the individual’s interests do not override those legitimate interests.

We only use individuals’ data in ways they would reasonably expect, unless we have a very good reason.

We will offer Friends the opportunity to withdraw from membership annually when subscriptions are renewed. If they choose to do this their data will be deleted.

We do not share this information with third parties.

Postal mailing list
We hold the following information:-

Names
Postal addresses
Email addresses (when provided)
Telephone numbers (when provided)

This information is held for the purpose of informing people about Amersham Festival of Music events and Iain Ledingham events.

This information has been supplied by the individuals when they applied to be on our mailing list.

Individuals may unsubscribe at any point by contacting Amersham Festival of Music through the website or by information provided in the mailing.

The existing mailing was compiled in 2014 to include only those people who had purchased tickets since from 2014 onwards. These names were obtained from ticket sales through TicketSource and personal application to join the mailing list received by paper copy or emails. Names and any data held before that time was deleted.

We have checked that the processing is necessary and there is no less intrusive way to achieve the same result.

We have done a balancing test, and are confident that the individual’s interests do not override those legitimate interests.

Bursary Scheme

Amersham Festival Society holds the following information:

Names
Postal addresses
Email addresses
Telephone numbers
Bank account information (when provided)

This information is held for the purposes of operating the Bursary scheme. It is updated annually.

We understand that it our responsibility to protect this information. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. The Chairman, Treasurer and Bursary Secretary have access to this information. We have checked that the processing is necessary and there is no less intrusive way to achieve the same result.

We have done a balancing test, and are confident that the individual’s interests do not override those legitimate interests.

We do not share this information with third parties.